Mertastic Support
How can we help?
Tell us what happened, which device you use, and the email address on your account. Please do not send passwords, reset codes, or other sensitive credentials.
Choose the right current
Get to the right team
We route account, safety, and privacy questions separately so they can be handled with care.
Account and app help
For sign-in, profile, notification, upload, or general app issues.
Email app support
Community safety
For urgent safety concerns or help with a report made in Mertastic.
Email safety support
Privacy requests
For questions about personal data, privacy choices, or account deletion.
Email privacy support
Community guidelines
Report or block content and members from the relevant menu inside the app.
Ask about moderation